Claims & Crisis Response

BluNiche UK policyholders have free access to the Product Recall and Crisis Response services of RQA group where it is provided as part of the Policy. In fact, BluNiche UK will make available funds for your client to spend on pre-loss risk mitigation projects.

In the event that your client discovers an actual or potential Insured Event under their Policy, please contact RQA Group for assistance in the first instance.

RQA’s response services are included in your client’s policy and no Policy excess applies so there is no cost, even if it turns out that the incident falls under the Policy excess. RQA will be available to support your client through the issue, deploying necessary resource depending on the situation and will help you navigate the recall with the aim of minimizing any potential business disruption.

 

Step one: call RQA Group

RQA runs a 24/7 telephone hotline for BluNiche UK policy holders:
01204 684 037
www.rqa-group.com 

Step two: make a claim

Claims under BluNiche UK policies are handled and managed by Chaucer. If your client does need to submit a claim, please instruct them to follow the instructions provided in the conditions section of their policy.

Chaucer claim contact details: